Terms and Conditions

Last updated: September 13, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Application means the software program provided by the Company downloaded by You on any electronic device, named Gaujasoft TableTorch
  • Application Store means the digital distribution service operated and developed by Google Inc. (Google Workspace Marketplace) through which the Application has been installed.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Country refers to: Latvia

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SIA Gaujasoft, registration number 40203393525, Tērbatas iela 38 - 5C, Riga, Latvia.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.

  • Service refers to the TableTorch statistical analysis add-on for Google Sheets, which provides computational tools including linear regression, logistic regression, random forest analysis, hypothesis testing, bootstrapping, and data sampling. These are statistical analysis tools that provide probabilistic results for user interpretation and decision-making. TableTorch does not make automated decisions affecting users’ rights or interests. User spreadsheet data is processed server-side via Google API for in-memory computation only and is never stored on our servers.

  • Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You.

  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are at least 16 years old. If you are under 16, you may only use this Service with verifiable parental consent as required by applicable data protection laws.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Data Processing and Your Rights

We process your personal data based on:

  • Consent: Your agreement to these terms and use of our service
  • Legitimate Interest: Preventing abuse of our free tier, refund fraud prevention, and service improvement

Data We Collect and Process

  • Email address: Account identification, communication, and free tier abuse prevention
  • Usage data: Computation action tracking stored in EU database for free tier abuse prevention only
  • Billing information (paid users only): Processed by Paddle.com Market Ltd
  • Account data: Subscription status and refund history

Data Retention

  • Email address: Retained for 1 year after account deletion for free tier abuse prevention and refund fraud prevention (enforcing one refund per 12-month period limit)
  • Usage data: Anonymized and retained indefinitely for service improvement (cannot be re-identified)
  • Billing data: Retained per Paddle’s policies and applicable tax law requirements

Your Rights

  • Access: View your account data in the TableTorch interface
  • Deletion: Request account deletion via ___________
  • Privacy inquiries: ___________ (privacy contact point)

EU and UK Compliance

TableTorch complies with both EU GDPR and UK GDPR. As a Latvia-registered EU company, our primary supervisory authority is the Data State Inspectorate (DVI) at pasts@dvi.gov.lv. UK residents may contact the Information Commissioner’s Office (ICO) with complaints: https://ico.org.uk/make-a-complaint/

Third-Party Services and Data Processing

Service Providers

We work with the following service providers who may process your data:

  • Paddle.com Market Ltd: Payment processing (Privacy Policy)
  • Amazon Web Services: Server-side computations in EU region (Privacy Notice)
  • Google Cloud Platform: Apps Script hosting (multi-region) and secure database services in EU region (Privacy Policy)

International Data Transfers

Your data is primarily processed in the EU. However, international transfers may occur when:

  • You access the service from outside the EU
  • Google Apps Script runs in a different region (multi-region service)
  • Technical routing requires cross-border processing

All international transfers are protected by appropriate legal safeguards. For transfers to countries without EU adequacy decisions, we rely on appropriate safeguards including our service providers’ compliance frameworks and, where applicable, Standard Contractual Clauses.

Service Tiers and Billing

Free Tier

The Service includes a free tier with the following characteristics:

  • Limited monthly computation actions (correlation analysis, regression modeling, statistical tests, etc.)
  • Usage tracked by action type and date to prevent abuse
  • No credit card required, no expiration date
  • Email address retained for 1 year post-account deletion for abuse prevention

Social Media Promotion Program

We may offer extended access in exchange for social media promotion:

  • 3-month access to additional computation limits
  • Available for users sharing TableTorch content on supported platforms (LinkedIn, Facebook, X.com, Blogger.com, Medium, Feather.so)
  • One-time offer per user
  • Subject to verification of social media post

Paid subscriptions are available with the following terms:

  • Monthly or annual billing via Paddle.com Market Ltd
  • Auto-renewal with cancellation available anytime through your account or by contacting us
  • Pro-rata refunds for unused subscription time when cancelled
  • No separate free trial period (free tier serves this purpose)

Billing and Refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

You shall provide accurate billing information to Paddle.com Market Ltd, our payment processor. Should automatic billing fail, you will receive an electronic invoice with payment instructions.

We may modify subscription fees with reasonable advance notice. Your continued use after fee changes constitutes acceptance.

Refund Policy: We offer a 30-day money-back guarantee for all paid subscriptions. Within 30 days of purchase, you may receive a full refund for monthly subscriptions or for annual subscriptions. After 30 days, pro-rata refunds for unused subscription time are available for monthly subscriptions only. This guarantee may be limited to one use per customer within a 12-month period to prevent abuse. Refund requests should be directed to Paddle.com as the Merchant of Record. Certain refund requests may be considered on a case-by-case basis at our sole discretion, subject to applicable consumer protection laws.

Note: Email addresses are retained for 1 year after account deletion to enforce this refund limitation policy and prevent refund fraud.

CCPA Notice

SIA Gaujasoft currently does not meet CCPA applicability thresholds but voluntarily provides transparency about data practices for all users.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for material breach of these Terms and Conditions or for other reasons permitted by applicable law.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Data Security and Accessibility

Security Measures

We implement the following security measures:

  • HTTPS encryption for all data transmission
  • Encryption of data at rest where technically feasible
  • Restricted access to personal information by authorized personnel only
  • In-memory processing only - no persistent storage of user spreadsheet data
  • Data breach notification to affected users within 30 days of determination

Accessibility Commitment

We strive to make TableTorch accessible to all users, including those with disabilities, following WCAG 2.1 guidelines where applicable.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

For data protection complaints:

  • EU residents: Data State Inspectorate (Latvia): pasts@dvi.gov.lv
  • UK residents: Information Commissioner’s Office: https://ico.org.uk/make-a-complaint/